Services for Everybody

The National Care Standards have been created to help you understand what to expect from a wide range of care services. Whether you are looking for a care service or use one already, you should read the National Care Standards for that service. You can use the Standards when discussing the service with staff or management, or should things go wrong, they can help if you need to raise concerns or make a complaint.

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National Care Standards - Care at Home

Date: 03/2005 Category: Good Practice,

National Care Standards for Care at Home, published by the Scottish Government. Developed from the point of view of people who use the services, the care standards describe what each individual person can expect from the service provider and focus on the quality of life that the person using the service actually experiences. Originally published in 2001, the standards were revised in March 2005.
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National Care Standards - Nurse Agencies

Date: 01/2005 Category: Good Practice,

National Care Standards for Nurse Agencies, published by the Scottish Government. Developed from the point of view of people who use the services, the care standards describe what each individual person can expect from the service provider and focus on the quality of life that the person using the service actually experiences. Originally published in 2002, the standards were revised in September 2005.
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