Why is it important to have better conversations - e-learning
The Better Conversations course will be especially relevant to social care staff who carry out assessments as part of their role. It looks at how different conversations between the practitioner and the supported person can result in very different outcomes for the individual. It explores how a “service led” assessment approach differs from an “outcome focused” approach.
This allows you to track your learning and access other material to support your learning and development. It only takes a few minutes to register here: learn.nes.nhs.scot