How we support quality improvement and participation

Our Quality improvement and involvement strategy 2022-25 sets out how we support social care and social work in Scotland to improve the outcomes for those who experience care.  This strategy is aligned to our Corporate Plan 2022-25, which sets out how we contribute towards world-class care, support and learning opportunities in Scotland, where everyone, in every community, experiences high-quality social care and social work that is compassionate and tailored to their rights, needs and wishes. Our Quality improvement plan 2024-25 and Participation and equalities annual delivery plan 2024-25 focuses on the key work priorities up to 31 March 2025.

The process for accessing quality improvement support can be found here.

The improvement support section in both the strategy and plan focuses on our four pillars
of quality improvement and involvement. These pillars describe how we aim to support services, providers, and partnerships to develop more skills to make lasting improvements and involve those who experience care and support throughout the process. The four pillars are: 

• building quality improvement capacity and capability 
• growing innovation 
• growing involvement and equalities 
• providing equitable quality improvement support.