Photograph of children hiding under an umbrella

Privacy & Cookies


The Care Inspectorate makes every effort to ensure that the information provided on all of our websites is accurate and up-to-date.


We are not responsible for the content or accuracy of information on sites which we do not own or manage and the inclusion of a hyperlink is not an endorsement of the site, the site owner or any of the content of a linked site.

Third party content

This site may contain third party content such as videos, including video case studies, RSS feeds or twitter feeds. We have no responsibility in respect of the content of any such third party material.

Data protection

We are the Care Inspectorate, the independent regulator of social care and social work services across Scotland, formed under the Public Services Reform (Scotland) Act 2010.

We are a registered ‘data controller’ with the UK Information Commissioner and our registration number is Z2582022.

This is our Core Privacy Notice. Please see the section on People who use our websites and engage with us on social media.

In addition, you can contact us about our Information and Data if you require further information.


As stated in our Privacy and Cookies information.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently as well as to provide information to the owners of the site.

To find out more about cookies you can visit

We use Google Analytics to track visitors to our site. We do this to find out things such as the number of visitors to various parts of the site. We collect this information in a way that does not identify anyone.

To opt out of being tracked by Google Analytics across all website visit

YouTube Cookies

We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This may set cookies on your computer once you click on the video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded video's using the privacy-enhanced mode.


We have made every effort to make our website accessible and easy to use for everyone, no matter what browser you choose to use, and whether or not you have any disabilities or additional support needs.  

The site aims to meet the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) AA-level standard. You can read more about these standards at the world wide web consortium website 

Maintaining an accessible site is an ongoing process and we are continually working make sure you have a user-friendly experience while using our website.  However, if you have any problems using this website please contact us.  

Here are some common question & answers that may help you when using this website.

Q – How do I increase the text size?

Select View from your browser menu, then text size in your browser to adjust the size of the text. Alternatively, if you have a wheel mouse, hold down the Control key while rolling the wheel.

Q – I need support to read this website.  What is available for me to use?

If you need support to read what is on this website, the information can be read to you using a speaking browser. A speaking browser reads aloud the contents of the entire website.  You can download tools such as browse-aloud to help you navigate your way through this website.

Q – What software can I use to open documents?

This website links to documents and files in a number of formats.  

  • Adobe Reader 
  • Adobe Flash Player
  • Windows Media Player
  • RealPlayer
  • Free viewer for Microsoft Word
  • Free viewer for Microsoft Excel
  • Free viewer for Microsoft Powerpoint

Q – What are PDF files?

The PDF file format is an internet file format (PDF stands for Portable Document Format). It's used for electronic distribution because it preserves the look and feel of the original document complete with fonts, colours, images, and layout. It also can be used across many different types of computers and browsers.

You can configure your web browser to open PDF files either within the browser window or in a separate Adobe Acrobat window. We have set our default to open all documents in a separate window

PDF file standards have improved over the years and have become more accessible through technologies like screen readers, navigation through the keyboard and enhanced screen viewing. The Adobe site provides information on how best to use these features. You may come across earlier versions of PDF files which are not so accessible.

When you open a PDF file an Acrobat toolbar will appear, featuring a number of tools to help you view and search the document. Running your mouse over the icons, without clicking, will tell you what each of them does. The Search tool will search the document for a word or phrase.

Adobe Acrobat Reader is by far the most popular PDF viewer but there are several other viewers available for download that will allow you to view and print PDF documents on a variety of platforms and systems.

Alternative text 

All images on this site are accompanied by a brief alternative text which describes the image or its function as appropriate. This alternative text (alt-text) is generally visible only when the browser’s automatic image loading feature is turned off.


All content images used in this site include descriptive ALT attributes. Those in purely decorative graphics or used for layout include null ALT attributes.