Working Together to Support Families
Duration: Full Day
What will I learn?
Develop the understanding and skills to work with families who are disadvantaged and vulnerable.
This course will offer you the opportunity to:
Identify parents and families – who are they?
Understand the underpinning Government reviews and laws that support our work with families
Identify barriers to engage families and develop strategies to reduce these and improve outcomes for children
Understand how we support families using a multi-agency approach and partnerships
Identify our role in narrowing the achievement gap
Articulate what we are trying to achieve and why
Identify the skills we need to effectively support families
Understand what supporting families means in practice
Understand the importance of and how to measure the impact we have made.
Training Provider Overview
We are a charity that believes in quality and sustainability so we put our members’ businesses at the very heart of ours. We enhance, support, nurture, cherish and challenge. Our innovative thinking gives your nursery the edge, an advantage that makes it the best it can be. Quite simply, we are the people behind the people who care, and champion the best for our children.
NDNA has a committed and enthusiastic nursery member base in Scotland representing 55% of private day nurseries and with 15 Scotland-based local member networks. To make sure the voice of nurseries in Scotland is heard loud and clear, we work with our members in Scotland to represent the sector to government, local authorities and the media.
To make sure the voice of nurseries in Scotland is heard loud and clear, we work with our members in Scotland to represent the sector to government, local authorities and the mediaWe contribute to the development of childcare policy and practice through strategic policy and planning groups, consultation events and stakeholder meetings with nurseries.
We gather and analyse the impact of government policies, guidance and pass on best practice.
Our face to face training is suitable for early year’s practitioners, from entry level to leaders and managers, and can be delivered at your nursery, to your NDNA network, or you can attend one of our open courses or conferences.
The booking process for our wide selection of courses Business and management, early years best practice, safeguarding and child protection, is Scotland-specific and carried out either booking online or contacting the team to book bespoke training at your nursery or attend one of our scheduled courses in the Scottish region.
Training Provider Contact Details
Provider Name: NDNA
Contact Name: Glenn Rothwell
Telephone: 0141 414 2888
Our course offering of Business and management, early years best practice, safeguarding and child protection, Scotland-specific courses form the continuous professional learning (CPL) which is an essential component of ELC quality and is linked to children’s development. All our training supports CPL in helping improve sector awareness of best practice and offer a range of development to continually support the sector, improving outcomes for children
Our training is delivered by experienced trainers with relevant sector knowledge. A requirement set out by us is that they provide evidence on continuous professional learning so that practice is informed by the most up-to-date evidence. They hold relevant training and childcare qualifications which helps embed the quality by linking principles of theory to workable practical elements.
We gather pre/post evaluation to measure a percentage of increase in knowledge and confidence on the day in a form of evaluation summative assessment form. 3 months after the training NDNA evaluate the level of positive impact the training has had on children and quality within the setting and measure the increase of confidence from the delegates after receiving the training.
NDNA is committed to providing first class customer service to members, parents, partners and other stakeholders. We therefore welcome any comments, both where we have done well and where we could have done better. We record and learn from compliments and complaints as part of our commitment to continuous improvement.
NDNA will acknowledge, in writing or by telephone, receipt of the complaint within two working days, unless we can resolve it within that time. We will inform them who is dealing with the complaint and which relevant manager the complaint has been assigned too and receive a reply in writing within 10 working days. In this timeframe we will keep the complainant informed regarding the progress of the complaint and will receive an apology if we have made a mistake.
If we are at fault, the complainant will be informed what measures are being taken to put things right. If at this point the complainant remains dissatisfied the matter will be dealt with by the Chief Executive who will investigate and send acknowledgement of this within five working days and a full and clear reply within 10 working days. If the complainant remains dissatisfied they may appeal to NDNA’s board of trustees. The appeal will be considered at the next scheduled board meeting and they will receive a final response within five working days of the meeting.