Eyes and Ears Pocket Guide
The Care Inspectorate has collaborated with the Scottish Social Services Council and the Sue Ryder organisation to produce a pocket guide and educational video to support care at home support workers. This video gives an in-depth overview of how to use the ‘Eyes and Ears’ pocket guide resource to support a care at home visit.
The video gives a more in-depth overview of how to use the ‘Eyes and Ears’ pocket guide resource to support a care at home visit.
We are aware that there are a growing number of people choosing to continue to live in their own homes, who may have increasing complex care needs. The aim of a care at home service is to promote independence and support personal care so that the person can continue to do what matters to them whilst living in their own home. As care at home carers are often the only professional group who see people daily and can pick up on the subtle changes in the person’s physical health or psychological well-being, their role is important.
The full length video, accessible via the drop down below, will help care at home staff to consistently monitor the people they care for and to recognise, report and respond to any changes, in that person’s ability, behaviour or presentation, so action is taken to get the right care, support and/or treatment at the right time for that person.
The guide can be found here.