What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Individuals, agencies and services working together to support, manage and supervise people who have committed offences.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
CategoryCare Inspectorate Publication, Guidance
Guidance on the records all registered care services (except childminding) must keep about people who use a service, staff records, environment and safety, complaints, medication, finance, staffing levels and deployment. It also includes guidance on notification reporting for all...
Scottish Government guidance for local authorities about their statutory duties relating to the provision of Appropriate Adult services
AuthorsNHS Education for Scotland & Scottish Social Services Council
A learning resource for health and social care staff which will help support better conversations and interactions with carers
CategoryCare Inspectorate Publication, National strategies and frameworks
A strategy providing an insight into what the Care Inspectorate's improvement support offer will be over the next three years and how we will identify where improvements are required
Guidance to help health workers identify signs of human trafficking and exploitation, and to know what action to take if they have concerns. Previous guidance has been updated to reflect changes introduced by the Human Trafficking and Exploitation (Scotland) Act 2015 and publicat...
Guidance is intended to support local authorities to develop good practice to identify, refer and support victims of human trafficking and exploitation, and disrupt and deter criminal activities. Topics covered include spotting the signs of trafficking and exploitation, strategic...
CategoryGuidance, Care Inspectorate Publication
A guide for care services undertaking self-evaluation
AuthorsSociety for Companion Animal Studies
A voluntary code intended to offer guidance on good practice for designing and delivering Animal Assisted Interventions effectively and safely, ensuring that the welfare needs of both humans and animals are met
CategoryNational strategies and frameworks
An action plan setting out a number of actions and outcomes to help achieve the commitment to have restorative justice available across Scotland by 2023
A review looking at international case studies to identify different approaches governments have taken to provide access to Restorative Justice services
A guide on How to use The Hub.
Good practice examples to give care services ideas on how to bring generations together in a variety of care settings in a way that improves the quality of their lives
A guide to help people understand their rights in relation to the role of the named person, as set out in mental health law
AuthorsMental Welfare Commission
Guidance providing advice to doctors and nurses on how to respect patient confidentiality while also involving families and carers in treatment. It also provides guidance on issues relating to capacity to make decisions around confidentiality, sharing information with carers that...
A report on Criminal Justice Social Work Serious Incident Reviews, highlighting successful good practice across Scotland found in reviews received by the Care Inspectorate between February 2015 and December 2017. The report also makes recommendations where further improvements sh...
AuthorsMental Welfare Commission
Guidance for staff in the NHS / local authority / independent sector services on what issues and incidents should be reported to the Mental Welfare Commission and what form that notification should take
AuthorsCare Inspectorate and Her Majesty’s Inspectorate of Constabulary for Scotland
A thematic review of adult support and protection in six partnerships, carried out in partnership with Her Majesty’s Inspectorate of Constabulary for Scotland.
Guidance for Care Inspectorate staff to help them review adult with incapacity policies/procedures. This template is NOT a draft procedure for care services, however it may be of help to care providers developing and reviewing their adults with incapacity policies and procedures
Guidance in relation to consent to treatment for mental disorder in adults, examining issues of consent in light of the Mental Health (Care and Treatment) (Scotland) Act 2003 and the Mental Health (Scotland) Act 2015. It also covers treatment for mental disorder where the person ...
Innovative paper armband that can help care staff detect malnutrition in older people
A plan for delivery of the national strategy for preventing and eradicating violence against women and girls