What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Housing support covers a range of activities that allow people to maintain their accommodation, meet their duties and responsibilities as a tenant and get involved in the local community.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
CategorySelf-directed Support Library, Care Inspectorate Publication, Guidance
A guide to support managers and staff in services to develop and improve how personal plans for adults are undertaken
AuthorsEat Well Age Well / Care Inspectorate
CategoryCare Inspectorate Publication, Guidance
A resource for the care at home sector to help care at home staff feel confident in understanding, identifying and addressing when a person’s diet is not meeting their nutritional needs
CategoryNational strategies and frameworks
A national plan for implementing the Carers (Scotland) Act 2016 between 2021 and 2023
Best practice guidance for public bodies on procurement of care and support services - originally published in March 2016, it has been updated to reflect changes that have occurred as a result of the UK's exit from the EU and the end of the Transition Period
AuthorsNHS Education for Scotland
CategoryNational strategies and frameworks, Guidance
A framework for dementia detailing the knowledge and skills all health and social services staff should aspire to achieve in relation to the role they play in supporting people with a diagnosis of dementia, and their families, and carers
This trauma-informed practice toolkit has been developed as part of the National Trauma Training Programme, to support all sectors of the workforce, in planning and developing trauma informed services.
A quality framework for use in self-evaluation, scrutiny and improvement support in relation to housing support and offender accommodation services
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
Guidance on the records all registered care services (except childminding) must keep about people who use a service, staff records, environment and safety, complaints, medication, finance, staffing levels and deployment. It also includes guidance on notification reporting for all...
CategoryGuidance, Care Inspectorate Publication
Guidance, developed with Scottish Care and the Royal College of Speech and Language Therapists, highlighting good practice to support people with eating, drinking and swallowing difficulties (Dysphagia)
AuthorsMedicines & Healthcare products Regulatory Agency
Guidance promoting the safe use of bed rails
Guidance on managing self-directed support for adults with incapacity
Practical fire safety guidance for those who are responsible for specialised housing and for those who provide care and support in such premises