What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Housing support covers a range of activities that allow people to maintain their accommodation, meet their duties and responsibilities as a tenant and get involved in the local community.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
Guidance for managers on how to communicate with their own care team and individuals to understand their care needs and any information required
Tool for staff to use when communicating with out-of-hours services, designed to ensure they give the right information
AuthorsScottish Social Services Council
A booklet of examples showing how collaboration and compassion at the heart of integrated working can make a real difference for everyone involved
CategoryNational strategies and frameworks
A report providing a Change Map intended to capture the required changes for the effective delivery of social care within the context of Self-directed Support
A framework of actions to ensure older people can continue to engage with and contribute to their communities, access the public and other services they need, and ensure financial security as they move into retirement
AuthorsHealthcare Improvement Scotland
Revised general standards for neurological care and support, setting out what care people can expect to experience throughout Scotland, regardless of the type of neurological condition they have, their geographical location, care setting or personal circumstances
AuthorsScottish Intercollegiate Guidelines Network
Guidelines providing recommendations based on current evidence for best practice in the detection, assessment, treatment and follow up of adults with delirium
A guide on How to use The Hub.
AuthorsHealth Protection Scotland
A document containing links to current national policy and guidance on Healthcare Associated Infection (HAI), antimicrobial prescribing and resistance, decontamination and other related topics
CategoryCare Inspectorate Publication, Guidance
Good practice examples to give care services ideas on how to bring generations together in a variety of care settings in a way that improves the quality of their lives
A guide to help people understand their rights in relation to the role of the named person, as set out in mental health law
AuthorsMental Welfare Commission for Scotland
Guidance for professionals working with people with alcohol-related brain damage.
The guidance is not written specifically for patients, relatives, or carers, but might be useful in describing available resources and approaches.
AuthorsMental Welfare Commission
Guidance on how to balance the principle of carer involvement with the patient's right to confidentiality
Guidance providing advice to doctors and nurses on how to respect patient confidentiality while also involving families and carers in treatment. It also provides guidance on issues relating to capacity to make decisions around confidentiality, sharing information with carers that...
AuthorsScottish Social Services Council
A leaflet explaining to people what type of behaviour and values they can expect from their care worker and what to do if they have a concern
AuthorsCare Inspectorate and Her Majesty’s Inspectorate of Constabulary for Scotland
CategoryCare Inspectorate Publication, National strategies and frameworks
A thematic review of adult support and protection in six partnerships, carried out in partnership with Her Majesty’s Inspectorate of Constabulary for Scotland.
Guide aiming to help older people plan for their future housing needs while they have the financial and practical capability to do so. The dementia friendly booklet is designed to assist people to navigate the wide range of housing options available, direct them to extra help and...
AuthorsScottish Veterans Commissioner
A report on the current provision of health and social care of veterans in Scotland and a vision and framework for the future.
AuthorsNational Institute for Health and Care Excellence
Guidance covering care and support for adults with learning disabilities as they grow older, focussing on identifying changing needs, planning for the future, and delivering services including health, social care and housing. It is aimed at health and social care providers and pr...
Guidance covering services for children, young people and adults with a learning disability (or autism and a learning disability) and behaviour that challenges