What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Housing support covers a range of activities that allow people to maintain their accommodation, meet their duties and responsibilities as a tenant and get involved in the local community.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
A resource which provides ideas to help people who work in care to plan their own Go for Gold Challenge.
2 Simple tests with instructions and recording tool designed to help older people track physical improvement in strength & balance.
Use these examples of questions staff can use to get to know a person better. What have you never asked/found out about someone?
How active should we be? The Chief Medical Officers guidelines 2019 for adults and older adults looks at type, frequency and amount of activity we should all be working towards.
Physical activity, or inactivity, is a serious issue affecting every generation in every setting and environment, from early years to older adults and everyone in between.
Updated code of guidance to help guide local authorities in their duties to assist people who are threatened with or who are experiencing homelessness
AuthorsCare Inspectorate and NAT (National Aids Trust)
CategoryGuidance, Care Inspectorate Publication
Practice note to support inspectors to identify good and weak practice in the care of people living with HIV, support improvement and ensure the best possible outcomes for people experiencing care. Providers and staff can also use this to make sure they are implementing good prac...
AuthorsNHS Education for Scotland & Scottish Social Services Council
A learning resource for health and social care staff which will help support better conversations and interactions with carers
CategoryCare Inspectorate Publication, National strategies and frameworks
A strategy providing an insight into what the Care Inspectorate's improvement support offer will be over the next three years and how we will identify where improvements are required
AuthorsSociety for Companion Animal Studies
A voluntary code intended to offer guidance on good practice for designing and delivering Animal Assisted Interventions effectively and safely, ensuring that the welfare needs of both humans and animals are met
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
Guidance for managers on how to communicate with their own care team and individuals to understand their care needs and any information required
Tool for staff to use when communicating with out-of-hours services, designed to ensure they give the right information
AuthorsScottish Social Services Council
A booklet of examples showing how collaboration and compassion at the heart of integrated working can make a real difference for everyone involved
CategoryNational strategies and frameworks
A report providing a Change Map intended to capture the required changes for the effective delivery of social care within the context of Self-directed Support
A framework of actions to ensure older people can continue to engage with and contribute to their communities, access the public and other services they need, and ensure financial security as they move into retirement
AuthorsHealthcare Improvement Scotland
Revised general standards for neurological care and support, setting out what care people can expect to experience throughout Scotland, regardless of the type of neurological condition they have, their geographical location, care setting or personal circumstances