What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Support services offered within a care home, centre or directly in the community can help people who need support, or simply company and friendship.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
CategoryCare Inspectorate Publication, Guidance
Our quality framework and methodology for inspecting support services based on the new Health and Social Care Standards.
CategoryGuidance, Care Inspectorate Publication
A guide for care services undertaking self-evaluation
AuthorsScottish Intercollegiate Guidelines Network
An updated Scottish guideline for the management of chronic pain including recommendations for people who require opioids for pain relief.
AuthorsScottish Social Services Council
A booklet of examples showing how collaboration and compassion at the heart of integrated working can make a real difference for everyone involved
CategoryNational strategies and frameworks
A report providing a Change Map intended to capture the required changes for the effective delivery of social care within the context of Self-directed Support
A framework of actions to ensure older people can continue to engage with and contribute to their communities, access the public and other services they need, and ensure financial security as they move into retirement
AuthorsHealthcare Improvement Scotland
Revised general standards for neurological care and support, setting out what care people can expect to experience throughout Scotland, regardless of the type of neurological condition they have, their geographical location, care setting or personal circumstances
An updated implementation framework for the learning disability strategy, covering the period 2019-2021. It builds on progress since the previous framework was published in 2015 and reflects the broader priorities of the Scottish Government, local authorities, NHS Boards and inte...
Guidelines providing recommendations based on current evidence for best practice in the detection, assessment, treatment and follow up of adults with delirium
A guide on How to use The Hub.
AuthorsHealth Protection Scotland
A document containing links to current national policy and guidance on Healthcare Associated Infection (HAI), antimicrobial prescribing and resistance, decontamination and other related topics
Good practice examples to give care services ideas on how to bring generations together in a variety of care settings in a way that improves the quality of their lives
A guide to help people understand their rights in relation to the role of the named person, as set out in mental health law
AuthorsMental Welfare Commission for Scotland
Guidance for professionals working with people with alcohol-related brain damage.
The guidance is not written specifically for patients, relatives, or carers, but might be useful in describing available resources and approaches.
CategoryGuidance, Care Inspectorate Programmes & Publications
A guidance setting out the parameters of peripatetic management arrangements. Peripatetic management describes the situation where an individual is the named manager of more than one registered care service, either employed by the same or different providers
AuthorsMental Welfare Commission
Guidance providing advice to doctors and nurses on how to respect patient confidentiality while also involving families and carers in treatment. It also provides guidance on issues relating to capacity to make decisions around confidentiality, sharing information with carers that...
Good practice guidance with information on older people's dietary needs and related food and fluid requirements. It has been primarily written for use in caring for an older person but the principles could be applied to a wider adult age group
AuthorsScottish Social Services Council
A leaflet explaining to people what type of behaviour and values they can expect from their care worker and what to do if they have a concern
AuthorsCare Inspectorate and Her Majesty’s Inspectorate of Constabulary for Scotland
CategoryCare Inspectorate Publication, National strategies and frameworks
A thematic review of adult support and protection in six partnerships, carried out in partnership with Her Majesty’s Inspectorate of Constabulary for Scotland.
Statutory guidance for local authorities, health boards and integration authorities on effective implementation of the provisions of the Carers (Scotland) Act 2016
AuthorsNational Institute for Health and Care Excellence
Guidance covering services for children, young people and adults with a learning disability (or autism and a learning disability) and behaviour that challenges