What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Care homes can provide all aspects of a person’s accommodation, support, nursing and personal care or support.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
Guidance for managers on how to communicate with their own care team and individuals to understand their care needs and any information required
Tool for staff to use when communicating with out-of-hours services, designed to ensure they give the right information
AuthorsScottish Social Services Council
A booklet of examples showing how collaboration and compassion at the heart of integrated working can make a real difference for everyone involved
AuthorsRoyal Pharmaceutical Society
CategoryNational strategies and frameworks
A report providing a Change Map intended to capture the required changes for the effective delivery of social care within the context of Self-directed Support
An updated implementation framework for the learning disability strategy, covering the period 2019-2021. It builds on progress since the previous framework was published in 2015 and reflects the broader priorities of the Scottish Government, local authorities, NHS Boards and inte...
A guide on How to use The Hub.
CategoryCare Inspectorate Publication, Guidance
Good practice examples to give care services ideas on how to bring generations together in a variety of care settings in a way that improves the quality of their lives
A guide to help people understand their rights in relation to the role of the named person, as set out in mental health law
AuthorsMental Welfare Commission for Scotland
Guidance for professionals working with people with alcohol-related brain damage.
The guidance is not written specifically for patients, relatives, or carers, but might be useful in describing available resources and approaches.
CategoryGuidance, Care Inspectorate Programmes & Publications
A guidance setting out the parameters of peripatetic management arrangements. Peripatetic management describes the situation where an individual is the named manager of more than one registered care service, either employed by the same or different providers
AuthorsRoyal Pharmaceutical Society and Royal College of Nursing
AuthorsMental Welfare Commission
Guidance on how to balance the principle of carer involvement with the patient's right to confidentiality
Guidance providing advice to doctors and nurses on how to respect patient confidentiality while also involving families and carers in treatment. It also provides guidance on issues relating to capacity to make decisions around confidentiality, sharing information with carers that...
A report on out of area placements and delayed discharge for people with learning disabilities, produced following concerns raised by the Mental Welfare Commission in its ‘No Through Road’ report. The report sets out figures on out of area placements and delayed discharge collect...
AuthorsHeath Protection Scotland and NHS National Services Scotland
Guidance for care homes developed to provide key information to assist with prevention and control in cases of influenza. The checklists included should be used in addition to the Standard Infection Control Precautions (SICPs) and Transmission Based Precautions (TBPs) as per the ...
AuthorsScottish Social Services Council
A leaflet explaining to people what type of behaviour and values they can expect from their care worker and what to do if they have a concern
A pathway intended as a reference guide for health boards and all services who in partnership across health, education, social care and third sector deliver the provision of communication equipment and support in using that equipment
CategoryGuidance, Care Inspectorate Publication
Guidance for providers of care services who may be considering using surveillance equipment such as CCTV cameras. It sets out some of the key points to consider and gives details of sources of further guidance and support