What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Care homes can provide all aspects of a person’s accommodation, support, nursing and personal care or support.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
Best practice guidance for public bodies on procurement of care and support services - originally published in March 2016, it has been updated to reflect changes that have occurred as a result of the UK's exit from the EU and the end of the Transition Period
AuthorsNHS Education for Scotland
CategoryNational strategies and frameworks, Guidance
A framework for dementia detailing the knowledge and skills all health and social services staff should aspire to achieve in relation to the role they play in supporting people with a diagnosis of dementia, and their families, and carers
Easy read version of the report of the Independent Review led by Derek Feeley, recommending improvements to adult social care support in Scotland.
This trauma-informed practice toolkit has been developed as part of the National Trauma Training Programme, to support all sectors of the workforce, in planning and developing trauma informed services.
CategoryCare Inspectorate Publication, Guidance
Guidance to ensure that premises-based services have clear information on the effective assessment of safe staffing, in line with our quality frameworks, the Health and Social Care Standards, the Health and Care Staffing Scotland Act 2019, and Safety Huddle and Professional Judgm...
Report of the Independent Review led by Derek Feeley, recommending improvements to adult social care support in Scotland.
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
AuthorsCare Inspectorate and SSSC
Guidance for social service workers, providers, managers, supervisors, social workers and social work students to support workers and providers to recognise potential signs
of ill-treatment or wilful neglect, when an offence may have occurred and how and who you should report thi...
CategoryCare Inspectorate Publication
Our quality framework and methodology for inspecting care homes for adults based on the Health and Social Care Standards
AuthorsHealthcare Improvement Scotland
The document updates and replaces the clinical standards on prevention and management of pressure ulcers published by Healthcare Improvement Scotland in 2016 and incorporates advice contained in the (now withdrawn) 2009 Quality Improvement Scotland best practice statement.
Tool for staff to use when communicating with out-of-hours services, designed to ensure they give the right information
AuthorsCare Inspectorate and NAT (National Aids Trust)
CategoryGuidance, Care Inspectorate Publication
Practice note to support inspectors to identify good and weak practice in the care of people living with HIV, support improvement and ensure the best possible outcomes for people experiencing care. Providers and staff can also use this to make sure they are implementing good prac...
AuthorsNHS Education for Scotland & Scottish Social Services Council
A learning resource for health and social care staff which will help support better conversations and interactions with carers
CategoryCare Inspectorate Publication, National strategies and frameworks
A strategy providing an insight into what the Care Inspectorate's improvement support offer will be over the next three years and how we will identify where improvements are required
CategoryNational strategies and frameworks
The ASP Improvement Plan was developed by the Scottish
Government between November 2018 and April 2019 following a Thematic Inspection by the Care Inspectorate and Her Majesty’s Inspectorate of Constabulary.
AuthorsHealth Protection Scotland
A guide for care services undertaking self-evaluation
AuthorsSociety for Companion Animal Studies
A voluntary code intended to offer guidance on good practice for designing and delivering Animal Assisted Interventions effectively and safely, ensuring that the welfare needs of both humans and animals are met
Guidance for managers on how to communicate with their own care team and individuals to understand their care needs and any information required