What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Care homes can provide all aspects of a person’s accommodation, support, nursing and personal care or support.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
AuthorsCare Inspectorate and SSSC
Guidance for social service workers, providers, managers, supervisors, social workers and social work students to support workers and providers to recognise potential signs
of ill-treatment or wilful neglect, when an offence may have occurred and how and who you should report thi...
CategoryCare Inspectorate Publication
Our quality framework and methodology for inspecting care homes for adults based on the Health and Social Care Standards
AuthorsHealthcare Improvement Scotland
The document updates and replaces the clinical standards on prevention and management of pressure ulcers published by Healthcare Improvement Scotland in 2016 and incorporates advice contained in the (now withdrawn) 2009 Quality Improvement Scotland best practice statement.
Tool for staff to use when communicating with out-of-hours services, designed to ensure they give the right information
AuthorsCare Inspectorate and NAT (National Aids Trust)
CategoryGuidance, Care Inspectorate Publication
Practice note to support inspectors to identify good and weak practice in the care of people living with HIV, support improvement and ensure the best possible outcomes for people experiencing care. Providers and staff can also use this to make sure they are implementing good prac...
AuthorsNHS Education for Scotland & Scottish Social Services Council
A learning resource for health and social care staff which will help support better conversations and interactions with carers
CategoryCare Inspectorate Publication, National strategies and frameworks
A strategy providing an insight into what the Care Inspectorate's improvement support offer will be over the next three years and how we will identify where improvements are required
CategoryNational strategies and frameworks
The ASP Improvement Plan was developed by the Scottish
Government between November 2018 and April 2019 following a Thematic Inspection by the Care Inspectorate and Her Majesty’s Inspectorate of Constabulary.
AuthorsHealth Protection Scotland
A guide for care services undertaking self-evaluation
AuthorsSociety for Companion Animal Studies
A voluntary code intended to offer guidance on good practice for designing and delivering Animal Assisted Interventions effectively and safely, ensuring that the welfare needs of both humans and animals are met
Guidance for managers on how to communicate with their own care team and individuals to understand their care needs and any information required
AuthorsScottish Social Services Council
A booklet of examples showing how collaboration and compassion at the heart of integrated working can make a real difference for everyone involved
AuthorsRoyal Pharmaceutical Society
A report providing a Change Map intended to capture the required changes for the effective delivery of social care within the context of Self-directed Support
An updated implementation framework for the learning disability strategy, covering the period 2019-2021. It builds on progress since the previous framework was published in 2015 and reflects the broader priorities of the Scottish Government, local authorities, NHS Boards and inte...
A guide on How to use The Hub.
CategoryCare Inspectorate Publication, Guidance
Good practice examples to give care services ideas on how to bring generations together in a variety of care settings in a way that improves the quality of their lives
A guide to help people understand their rights in relation to the role of the named person, as set out in mental health law