What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Care homes can provide all aspects of a person’s accommodation, support, nursing and personal care or support.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
CategoryCare Inspectorate Publication, Guidance
Guidance on the records all registered care services (except childminding) must keep about people who use a service, staff records, environment and safety, complaints, medication, finance, staffing levels and deployment. It also includes guidance on notification reporting for all...
CategoryGuidance, Care Inspectorate Publication
Guidance, developed with Scottish Care and the Royal College of Speech and Language Therapists, highlighting good practice to support people with eating, drinking and swallowing difficulties (Dysphagia)
AuthorsMedicines & Healthcare products Regulatory Agency
Guidance promoting the safe use of bed rails
Guidance on managing self-directed support for adults with incapacity
Practical fire safety guidance for those who are responsible for specialised housing and for those who provide care and support in such premises
AuthorsCare Inspectorate and NAT (National Aids Trust)
Practice note to support inspectors to identify good and weak practice in the care of people living with HIV, support improvement and ensure the best possible outcomes for people experiencing care. Providers and staff can also use this to make sure they are implementing good prac...
AuthorsNHS Education for Scotland & Scottish Social Services Council
A learning resource for health and social care staff which will help support better conversations and interactions with carers
CategoryCare Inspectorate Publication, National strategies and frameworks
A strategy providing an insight into what the Care Inspectorate's improvement support offer will be over the next three years and how we will identify where improvements are required
CategoryNational strategies and frameworks
The ASP Improvement Plan was developed by the Scottish
Government between November 2018 and April 2019 following a Thematic Inspection by the Care Inspectorate and Her Majesty’s Inspectorate of Constabulary.
AuthorsHealth Protection Scotland
A guide for care services undertaking self-evaluation
AuthorsSociety for Companion Animal Studies
A voluntary code intended to offer guidance on good practice for designing and delivering Animal Assisted Interventions effectively and safely, ensuring that the welfare needs of both humans and animals are met
A document setting out a vision for how adult social care support will look like in the future, as part of a partnership programme to support local reform
A framework for the partnership programme to support local reform of adult social care, setting out priorities, workstreams and vision
CategoryCare Inspectorate Publication
Our quality framework and methodology for inspecting care homes for adults based on the new Health and Social Care Standards.
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
Guidance for managers on how to communicate with their own care team and individuals to understand their care needs and any information required
Tool for staff to use when communicating with out-of-hours services, designed to ensure they give the right information
AuthorsScottish Social Services Council
A booklet of examples showing how collaboration and compassion at the heart of integrated working can make a real difference for everyone involved
AuthorsWorld Health Organization
Evidence-based recommendations on lifestyle behaviours and interventions to delay or prevent cognitive decline and dementia
AuthorsRoyal Pharmaceutical Society