What to expect
Find out how the resources on The Hub can support you on your improvement journey. Developed and updated with our improvement team, this section of the site will help you start your improvement journey, with key points, tools and tips for improvement activity which can be applied wherever you are and in no matter what care service. In this section you will also find an overview of all our improvement resources on the Hub as well as information on our recent improvement work.
Developed and updated by our policy team, this section of the site will help you maintain awareness of national policy developments affecting social care and social work services, as well as relevant legislation and the Health and Social Care Standards.
Browse resources including Care Inspectorate publications, guidance, and national strategies and frameworks, related to the social care and social work sector in Scotland.
Care at home makes sure that as many people as possible are supported in their own homes. The care at home service can touch on all aspects of your daily life in your own home.
Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.
CategorySelf-directed Support Library, Care Inspectorate Publication, Guidance
A guide to support managers and staff in services to develop and improve how personal plans for adults are undertaken
AuthorsEat Well Age Well / Care Inspectorate
CategoryCare Inspectorate Publication, Guidance
A resource for the care at home sector to help care at home staff feel confident in understanding, identifying and addressing when a person’s diet is not meeting their nutritional needs
CategoryNational strategies and frameworks
A national plan for implementing the Carers (Scotland) Act 2016 between 2021 and 2023
Best practice guidance for public bodies on procurement of care and support services - originally published in March 2016, it has been updated to reflect changes that have occurred as a result of the UK's exit from the EU and the end of the Transition Period
AuthorsNHS Education for Scotland
CategoryNational strategies and frameworks, Guidance
A framework for dementia detailing the knowledge and skills all health and social services staff should aspire to achieve in relation to the role they play in supporting people with a diagnosis of dementia, and their families, and carers
Easy read version of the report of the Independent Review led by Derek Feeley, recommending improvements to adult social care support in Scotland.
Report of the Independent Review led by Derek Feeley, recommending improvements to adult social care support in Scotland.
AuthorsCare Inspectorate and Healthcare Improvement Scotland
Guidance for staff on how to communicate with a person to understand their care needs and any information required
AuthorsCare Inspectorate and SSSC
Guidance for social service workers, providers, managers, supervisors, social workers and social work students to support workers and providers to recognise potential signs
of ill-treatment or wilful neglect, when an offence may have occurred and how and who you should report thi...
CategoryGuidance, Care Inspectorate Publication
A quality framework for support services (care at home, including supported living models of support) for use in self-evaluation, scrutiny and improvement support
AuthorsHealthcare Improvement Scotland
The document updates and replaces the clinical standards on prevention and management of pressure ulcers published by Healthcare Improvement Scotland in 2016 and incorporates advice contained in the (now withdrawn) 2009 Quality Improvement Scotland best practice statement.
Guidance on the records all registered care services (except childminding) must keep about people who use a service, staff records, environment and safety, complaints, medication, finance, staffing levels and deployment. It also includes guidance on notification reporting for all...